Our reviews

In the beginning it was quite good(I have started in January) and the specialist was explaining everything but after a few sessions the specialist changed(I already didn't like that much, I was not warned or anything) but she was still quite professional. However the last session was just horrible. The specialist changed again, she didn't even introduce herself... I was doing the epilation and it was super painful, I told about it and she just replied: it is normal, it is the 6th time. But for me it was not normal, I was in too much pain and after she didn't even propose cream. After 10 minutes it was still painful which is not normal. Honestly I wouldn't recommend it as they don't care much about the clients

Nothing to complain about, I am always greeted immediately and brought to the session after 2 minutes (time to complete the consent/security questionnaire). My practitioner is very friendly and very professional.

At the top! Great experience Very well received and made on time (or even early) for each appointment. I was taken care of by a very professional and friendly practitioner who listened. Thanks to her ☺️ I recommend!

I am very satisfied with my laser sessions in this center! The team is professional, attentive and very reassuring. The premises are impeccable, and the results are visible from the first sessions. Thank you for your warm welcome and your expertise! I recommend 100%

Great center, efficient results and very welcoming staff, Enola gave me great advice and was gentle and adorable with me. Thank you so much ! I recommend 👌🏼

Top!

I would like to express my gratitude to the entire Alfa-Laser team. A loyal customer since 2017, I have always been welcomed with great of professionalism and kindness. The results of interventions have always exceeded my expectations thanks to your expertise and your attentive listening. Thank you for continuing to do every experience a pleasant moment. I highly recommend your center for all people seeking quality care. Sincerely.

To flee! From A to Z nothing goes, the first consultation appointment which lasts barely 3 minutes only serves to make you pay in advance for the entire package without even looking at the skin or hair, you just have to pay to be able to start your sessions (all at once, or on credit at exorbitant rates!) No time to think, and you are made to believe that the schedule is overwhelmed, appointment price 2 months later on a public holiday at 5 p.m., only place available, except that 2 days before you are told that the appointment is not possible because not enough appointments that day (this has also happened for several appointments while on the reservation site on schedule is always very empty, like the waiting room) so many lies! I therefore ask to cancel and be reimbursed as the package has not started, I am told that it is impossible, after insistence they end up offering me an appointment on the morning of the planned day, having no choice I start the sessions , which are each time botched in 10 minutes for complete legs/shirt/armpits, (how can we do all that in 10 minutes!!!), I point out each time that many areas are forgotten, we don't care and we don't no more be careful, no adjustment of the machine is made, 11 sessions and almost no results, forced to start all over again elsewhere and that has nothing to do with it! Don't be fooled by lazeo, such practices should not continue

Top 👌🏻👍

A huge thank you to Honorine for her professionalism, her gentleness and her attentiveness. She is not only competent, but she also knows how to put people at ease and ensure that each session goes perfectly. She stands out for her seriousness and humanity. She is competent, attentive and always keen to do well, she is a real gem who deserves to be highlighted!

A big thank you to Honorine from Lazeo Arras, today I am on the 7th laser hair removal session (armpit 1/2 leg swimsuit) for a more than satisfactory result. I love her professionalism, she is always pleasant and gives good advice. I highly recommend it. Thank you also to the entire team, always very friendly and attentive. Good luck to you and see you soon for my next session 😊

Extremely delighted. I see the result at each session Thanks to Illona for her professionalism and gentleness. A joy to have a practitioner like her. I highly recommend

I had an excellent electrolysis experience thanks to Honorine. She is attentive and very professional. Everything went perfectly with results that met my expectations and I can only recommend his services to anyone looking for quality treatment. Thanks again, Honorine!

Satisfied with my laser hair removal. Welcoming and warm team, clean and well-maintained premises. Alexandra is very attentive and meticulous. Perfect 👍🏼

MAGIC! I am really delighted with my laser hair removal sessions with Laura! Kind as ever and attentive. The result is great, it changed my life! Go there with your eyes closed.

Excellent time with a very pleasant practitioner who gave me an oxyface this morning. The discounts and the little touches like offering coffee or tea with small treats to my partner who was waiting for me are a real plus and I would happily come back.

I have just finished my last laser session and I must say that I am very satisfied, the welcome was warm and the practitioner very pleasant as always.

Excellent service, very friendly girls, impeccable service. Excellent service, very friendly girls, impeccable service.

Update autumn 2024: everything went well for the 4th and 5th appointment. To be continued ———- Poor experience so far with Lazeo…My mistake was signing up for a 9 series combo! 1st appointment, they burned my skin. 2nd and 3rd it was really painful so they told me to go get an anesthetic from my doctor (other places usually provide those) 4th time I try to come but there’s a new rule that prohibits getting épilation if you take medicine with essential oils. So I’m refused to be treated even though I just spent 1 hour at home with the anesthetics. I came back after one year when I stopped my medication and after applying another anesthetic for 1 hour at home. They refuse me again! Because there’s another new rule that says you can’t get épilation if you apply anesthetics that they themselves (!) recommended me. I was like guys you already burned me, I don’t care by now, just f**ing let me get the épilation I already paid for. But no. Refused again! Hopefully next time it will get better and I’ll be able to finally get the treatment if they don’t change the rules one more time all of a sudden. I’ll update this comment because I have 6 more paid appointments with them 😅 To be continued…

Very effective from the very first session, the staff is also very sweet and professional

Super!

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Super

Very disappointed with my visit today. When making an appointment for treatment of dark circles, I specified that I wanted to have the treatment done on the same day, to which I was told that it was possible and that I would pass it on to the doctor. When I got there, the doctor made me understand that he did not want to do it to me today that I would have to come back another time or in 3 hours because he had another appointment planned. I believe that when we offer services with a quote of 500 euros we should not work in a tight flow. I didn't really appreciate the fact that he found excuses not to treat me (for example, he told me it had to be done in the morning but he suggested I come back at 5:30 p.m.). I am also disappointed with the welcome with the payment of €50 for a "consultation" upon entering the center. The doctor explains to me that he is doing a "study", allow me but when you go to the doctor he does not make you come back to have your treatment another time... Being certain to have my treatment done on the same day that does not didn't give me a problem. The doctor offered me reimbursement of the costs but 1 hour later, the receptionist told me by telephone that this was not possible. Once again no words, I think they could have at least offered me a commercial gesture, knowing that the doctor offered to reimburse me. I would like to point out that I have already been a client with my partner last year, we have already paid 1850 euros for treatments and there was no gesture for a client who wanted to repeat treatments but therefore no desire to come back and do them at your place.

Super !

I didn't have a good experience at all. I went for the shoulders and back knowing that I had around twenty hairs scattered over all these areas combined, so very little hair... The main problem being that on such a large area where there is very little hair if we shave it before the session we no longer see it... So we don't flash it either... This was the case at the first session or suddenly I found that most of my hair grew back and I had to wait for the second session which like the first would not have been effective... If I had unlimited session this would not I wouldn't mind taking the time, but that's not the case with 8 sessions, half of which are effective, that doesn't suit me... Impossible to make myself understood by the staff who tell me they don't want to/can cut the hair at the time of the session because they do not have the right "it's not in their protocol" ... For around twenty hairs ... Be careful hairdresser of the risks you take when cutting hair! ... I find that there is a big lack of good will... I requested a refund today... It's not serious or at least it works for areas entirely covered with hair but in my case I am not at all satisfied.

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Super !!!

Lazéo is a CATASTROPHE! After 7 sessions carried out in this center, I not only have no results on all the treated areas (Jersey, armpits, SIF) but on top of that I find myself with an enlargement of overflowing hairs in a VERY COMPLEXING area. No understanding on their part, nor any follow-up apart from wanting to offer me sessions, which is completely SHAMEFUL given my experience. Months, and months without news of my refund request, to this day still waiting for a solution but NO news. I am left with even more hairs than before, without a solution and with a good amount left in this center! FLEE the Lazéo centers which are only money pumps

Big problem with employee turnover at Lazeo Biarritz! In 1 year, 3 different employees, all very friendly. Since June, no one for the electro!!! And no one warns you! Very disappointed by the management of the staff, I went to a real beautician and I am delighted.

Very good experience in this center! I have been going there for over a year and the welcome is very warm and the sessions very professional. I highly recommend!

Place to be Equipe top et simpaq

Service excellent 👌

Super

Impressive results from the first session. I took the 8 session package on full leg, full swimsuit and SIF. I recommend ++++ I will see at my appointment today if I can add the armpits, these are so effective

Very professional center. Alexia and Lucie are perfect, meticulous and very professional! I recommend.

First visit for an Oxyface treatment the day before yesterday. I am very satisfied with the result, my skin is so beautiful. I clearly see a difference compared to before, I can't wait to come back next month. A small investment for my well-being that I do not regret. Very warm welcome, the staff are great, pleasant, welcoming and attentive. They do a great job. Regarding the premises, I like the atmosphere, it's relaxing.

I would like to share my experience at the Lazeo center. Upon my arrival, I was warmly welcomed by a team of professionals who immediately put me at ease. The atmosphere is pleasant and reassuring. The staff is not only knowledgeable, but also very attentive to customer needs, which is really appreciated. The quality of the services offered is simply brilliant. For my part, I did laser sessions and the result exceeded all my expectations, both in terms of its effectiveness and the know-how of the practitioners. I highly recommend Lazeo to anyone looking for a center where professionalism and results come together. Look no further, you won't be disappointed!

A pleasure to be received in a clean office where the staff is welcoming. Availability and rapid support. I recommend!

For those who are hesitant to take the plunge for facial laser, I highly recommend this center. I obtained incredible results in just 8 sessions. The practitioner is very attentive and super kind. Girls who suffer from facial hair go for it. evolution over the sessions.

Today I finished the last session for the armpits and swimsuit, 10 sessions in total. I am very happy with the results. Thank you very much to Orianne, she is very kind and professional.